Outthinking the future

Partner with IBM to boost your business in retail,
consumer products and agribusiness

Partner with IBM to boost your business in retail, consumer products and agribusiness

Explore a changing consumer world

Service providers like you that work with companies in the retail, consumer or agribusiness sectors are finding that advanced technology is transforming the way they operate. In this useful eBook, you can discover the challenges and opportunities that lie within these transformations and how a partnership with IBM can help you take best advantage.

Meeting customer expectations

Consumer and retail businesses are facing increasing demands from their customers. From providing seamless multichannel shopping experiences to personalised engagements, they need help from organisations like yours to deliver these capabilities. In this infographic, you'll learn more about how you can support them.

View the infographic

Where retailers are being left behind

According to the IBM 2017 Customer Experience Index (CEI) Study, one key pain point – and one where you can apply new technologies to help – is in digital experiences, where European brands score an average of 43 out of 100. Read the full report to gain a detailed understanding of the improvements your clients could be looking for.

Watch: the value of personalisation

With customers able to shop around different retailers much more easily than before, offering a personalised experience to breed customer loyalty is key. In this short video, marketing consultant Nat Schooler highlights the value in the personalisation technology you can provide to your clients – and why partnering with IBM can help you deliver that tech successfully.

Watch: the value of personalisation

With customers able to shop around different retailers much more easily than before, offering a personalised experience to breed customer loyalty is key. In this short video, marketing consultant Nat Schooler highlights the value in the personalisation technology you can provide to your clients – and why partnering with IBM can help you deliver that tech successfully.

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Our Consumer experts are available to help you succeed by exploring new opportunities for your business.


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